WhatsApp Booking
Patients already message clinics on WhatsApp every day. Receptys.ai turns those conversations into confirmed appointments — automatically, around the clock, without adding work to your team.
Why WhatsApp
WhatsApp is the dominant messaging platform across Southeast Asia. For aesthetic clinics, it is already the channel where most patient inquiries originate. The question is not whether your patients use WhatsApp — they do. The question is whether your clinic responds fast enough.
Booking forms and website widgets require patients to leave their preferred app and navigate a separate interface. WhatsApp booking removes that friction entirely. Patients inquire, ask questions, and confirm an appointment without ever switching screens.
How It Works
Receptys integrates with your WhatsApp Business account. From that point on, every incoming message is handled by the AI — no manual responses required.
A patient sends a WhatsApp message asking about a treatment, availability, or pricing. The AI responds within seconds.
Receptys answers the inquiry accurately from your clinic data and presents available appointment slots based on your live calendar.
The patient picks a slot and their booking is confirmed immediately. A confirmation message is sent automatically.
The system sends reminder messages before the appointment. If the patient needs to reschedule, they can do it directly in the chat.
Capabilities
The AI manages the full patient interaction cycle, not just a single step.
Patients ask about Botox, fillers, laser, skin treatments — the AI answers accurately from your service menu.
The AI shows available slots and confirms bookings in real time against your calendar.
Patients can change their appointment time directly in the chat, with no staff involvement needed.
Cancellations are processed automatically and the slot is freed on your calendar immediately.
Common questions about location, parking, preparation instructions, and aftercare are answered instantly.
Follow-up messages can be sent after visits to encourage rebooking or gather feedback.
Reminders
Every booking generates an immediate confirmation message. Before the appointment, the system sends a reminder sequence directly on WhatsApp — delivered to the same conversation where the patient originally booked. Open rates for WhatsApp messages are significantly higher than email, meaning your reminders actually get read.
If a patient cannot make their appointment, they can reschedule or cancel right there in the chat. Your calendar is updated automatically, and the freed slot becomes available for other patients to book.
For Your Team
Front desk staff at busy aesthetic clinics typically spend a significant portion of their day handling WhatsApp messages — answering the same questions, manually booking appointments, chasing confirmations. Receptys automates that entire workflow.
Your team still has full visibility. Every conversation appears in the Receptys dashboard. Staff can review interactions, step in when a patient needs human assistance, and monitor booking activity — without being on call to respond to every message.
Getting Started
Connecting your WhatsApp Business account takes minutes. No developers, no third-party integrations to manage, no technical knowledge required.
Link your WhatsApp Business account from your Receptys dashboard with a guided setup flow.
Add your services, pricing, hours, and FAQs. The AI is trained on your data immediately.
From the moment you activate, patient messages are handled and bookings are confirmed automatically.
14-day free trial. No credit card required. Full setup in under 10 minutes.
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