WhatsApp Booking

Let Patients Book Appointments on WhatsApp — Automatically

Patients message your WhatsApp number. AI checks availability, offers slots, and confirms the booking — all in under 60 seconds. No staff required.

Start free trialRead: WhatsApp vs Manual

How it works

From inquiry to booked appointment in seconds

1

Patient messages your WhatsApp

They ask about pricing, treatments, or availability — just like messaging a friend.

2

AI responds instantly with accurate information

Pricing, treatment details, and availability are pulled from your live clinic data.

3

Patient selects a time slot

AI presents available slots from your real calendar. Patient picks one.

4

Booking confirmed automatically

Confirmation message sent to patient. Appointment added to your Google Calendar. Reminders scheduled.

Why WhatsApp

WhatsApp is where your patients already are

2B+

Active WhatsApp users worldwide

Your patients already have it. No new apps, no friction.

98%

Message open rate on WhatsApp

Compared to 20% for email. Patients read your messages.

<3s

AI response time

Patients get an answer before they consider messaging a competitor.

Features

Complete WhatsApp booking system

✓Live calendar sync — patients see real availability
✓Instant booking confirmation sent to patient
✓Automated reminders at 24h and 2h before appointment
✓Reschedule requests handled automatically
✓First-timer promotions applied automatically
✓Staff dashboard to view and manage all conversations
✓Conversation handoff with full context preserved
✓Works on existing WhatsApp Business number

FAQ

Questions about WhatsApp booking

How does WhatsApp appointment booking work for clinics?

Patients message your WhatsApp Business number. The AI checks your live calendar, offers available slots, and confirms the booking — all within the WhatsApp conversation, without any staff involvement.

Do patients need to download anything?

No. Patients use WhatsApp, which they already have installed. There is nothing new to download or sign up for.

Can the AI handle appointment reschedules on WhatsApp?

Yes. Patients can reschedule by messaging the WhatsApp number. The AI handles the reschedule, updates your calendar, and sends a new confirmation automatically.

What happens if the patient asks something the AI cannot handle?

The AI tells the patient it will connect them with a team member, and flags the conversation for staff follow-up. Staff can respond directly in the dashboard.

Does Receptys use the official WhatsApp Business API?

Yes. Receptys integrates with approved WhatsApp Business API providers to ensure compliance and reliable message delivery.

Explore more

AI Receptionist →AI Chatbot →Automate Booking →24/7 Automation →Blog →

Start taking WhatsApp bookings automatically

Setup takes 10 minutes. No credit card required. See results in your first week.

Start 14-day free trial →