AI Chatbot

An AI Chatbot That Knows Your Clinic Inside Out

Trained on your services, pricing, and FAQs — not generic templates. Every answer is accurate, consistent, and on-brand. Books appointments without any human involvement.

Why generic chatbots fail clinics

Generic AI gives generic answers. Patients notice.

Wrong pricing

Generic chatbots cannot quote your actual prices. They redirect patients to "call during business hours" — the exact experience patients are trying to avoid.

No booking capability

Most chatbots can collect a name and phone number, nothing more. Patients expect to actually book, not just leave a callback request.

No clinic knowledge

A chatbot that does not know your specific protocols and services cannot help the patient choosing between treatments.

Example conversation

What a patient conversation looks like

Hi, how much is Botox?
Hi! Our Botox starts at $350 for a 45-min session. First-time patients get 15% off with WELCOME15. Would you like to book a consultation?
Yes, what's available this week?
I have Thursday 2pm, Friday 11am, and Friday 3pm available. Which works for you?
Friday 11am please
Perfect! You're booked for Friday at 11am. You'll get a reminder the day before and an hour before. See you then!

Capabilities

What the AI handles for your clinic

Service and pricing inquiries with accurate, up-to-date answers
Real-time appointment booking and calendar sync
Appointment confirmation and reminder automation
Treatment FAQs, aftercare, and preparation instructions
Promotion and discount code application
First-timer detection and welcome offer delivery
Multi-channel support: Telegram and web chat simultaneously, with Instagram DM and Messenger in pilot (Meta approval pending)
Handoffs to your team, with an email alert and replies from Conversations

FAQ

Questions about the AI chatbot

How is Receptys different from a generic chatbot?

Receptys is trained exclusively on your clinic data — your services, pricing, FAQs, and promotions. It never invents information or gives generic answers. Every response comes from your actual clinic knowledge.

Can the AI chatbot book appointments directly?

Yes. The AI integrates with your Google Calendar to check real-time availability and book confirmed appointments within the chat conversation.

What happens when the chatbot cannot answer a question?

Health and suitability questions are answered only from your clinic FAQs; if they do not cover it, the chatbot says the doctor will advise at a consultation and offers to book one. For anything else it cannot answer, it passes the conversation to your team: it appears in your Handoffs inbox and you get an email. Urgent symptoms after a treatment are handed off immediately.

How do I update the AI when my services or prices change?

You update your service menu and pricing in the Receptys dashboard. Changes are reflected in the AI responses immediately — no technical work required.

Which messaging platforms does the chatbot work on?

Receptys supports Telegram and your own web chat page, with Instagram DM and Messenger in pilot (Meta approval pending). You can run them simultaneously with a single AI managing all conversations from one dashboard.

Deploy an AI that knows your clinic

Self-serve setup. No code required. Trained on your actual clinic data from day one.

Start 14-day free trial →