AI Receptionist
Replace your front desk bottleneck with an AI that books appointments, answers every inquiry instantly, and hands patients to your team when a person is needed — 24/7, on Telegram, Instagram DM and Facebook Messenger.
The Problem
A large share of patient inquiries arrive outside clinic hours — when your clinic is closed and no one is responding.
Patients who wait too long for a reply move on. By morning, they have already booked with a competitor.
Your front desk team spends 2–3 hours daily answering the same questions about pricing and availability — time that should go to in-clinic patients.
The Solution
Trained on your actual clinic data — services, pricing, FAQs, promotions — Receptys responds to patients instantly on the channels they already use.
Link your Telegram bot, Instagram DM or Facebook Messenger. Setup is self-serve.
Services, pricing, FAQs, and promotions are loaded into the AI. It only answers from your real information.
Inquiries, availability checks, bookings, and in-chat confirmations — all automated. Anything else is handed to your team.
Your team sees all conversations in one dashboard and can step in any time a human touch is needed.
Benefits
24/7 patient coverage
Every inquiry is answered instantly — evenings, weekends, public holidays.
Instant replies
Patients get an answer straight away, instead of waiting for the clinic to open.
Automatic appointment booking
AI checks your live calendar and books confirmed slots in real time.
Consistent, accurate answers
Every patient gets the right pricing and information — no staff errors.
Automated reminders
Reminders 24 hours and 1 hour before each appointment — on Telegram, or by email for web-chat patients.
Staff time freed for patients
Routine questions and bookings no longer need a person, so front desk time goes to higher-value work.
Use Cases
Botox, fillers, laser treatments, and skin procedures. AI handles pricing inquiries and books consultations automatically.
Manage high inquiry volumes for skin treatments, acne consultations, and follow-up appointments without adding headcount.
IV therapy, body treatments, and wellness packages. AI answers questions from your FAQ and books sessions.
Features
FAQ
What does an AI receptionist do for aesthetic clinics?
An AI receptionist answers patient inquiries and books appointments 24/7 on Telegram, Instagram DM and Facebook Messenger, confirming each booking in the chat. It sends reminders 24 hours and 1 hour before each appointment on Telegram, or by email for web-chat patients, and hands anything it cannot handle to your team.
Does the AI receptionist work outside business hours?
Yes. The AI works around the clock — evenings, weekends, and public holidays — ensuring patients can book appointments at any time without waiting for staff.
Will patients know they are talking to an AI?
The AI can be configured to disclose its nature or to operate as a branded clinic assistant. It always responds accurately from your clinic data, never inventing information.
How long does setup take?
Setup is self-serve. You connect your messaging channel, upload your service menu, and the AI is ready to handle patient inquiries — no developer needed.
Can staff take over conversations from the AI?
Yes. Staff can read every AI conversation in the dashboard and reply from there. When the AI hands a conversation to your team, it stops replying until a staff member resolves the handoff.
Self-serve setup. 14-day free trial, no credit card required.
Start 14-day free trial →