Booking Automation

Stop Managing Bookings Manually — Automate Everything

From first patient message to confirmed appointment — the entire booking workflow runs automatically. Your team arrives to a full calendar, not a stack of unanswered Telegram messages.

The cost of manual booking

Manual booking is costing you more than you think

2–3 hrs

Daily staff time on chat

10 min

Before a patient moves on

The automated workflow

Every step, handled automatically

Patient inquiry

Patient messages on Telegram, Instagram DM or Facebook Messenger asking about services, pricing, or availability.

Instant AI response

AI responds straight away with accurate information from your clinic data.

Live availability check

AI queries your Google Calendar in real time and presents available slots to the patient.

Booking confirmed

Patient selects a slot. Appointment is added to your calendar. The AI confirms the booking in the chat.

Automated reminders

Reminders go out 24 hours and 1 hour before the appointment — on Telegram, or by email for web-chat patients who gave an address.

Dashboard visibility

All conversations and bookings visible in your dashboard. Staff can view, manage, or take over any conversation.

Capabilities

What the automation does

24/7

Inquiries answered, including outside clinic hours

Instant

AI replies — no queue, no hold

Live

Google Calendar availability check before every offer

Self-serve

Setup — no developer needed

Features

Complete booking automation toolkit

Two-way Google Calendar sync
Real-time slot availability display
Booking confirmation in the chat
Reminders 24h and 1h before (Telegram, or email for web chat)
Cancel and reschedule requests handed to your team
New patient detection and welcome promotions
Multi-practitioner booking support
Full conversation and booking history

FAQ

Booking automation questions

What parts of clinic booking can be automated?

Patient inquiries, availability checks, booking, calendar updates, and reminders 24 hours and 1 hour before each appointment. Cancellations and reschedules are handed to your team, along with complex or sensitive cases.

Will automated booking integrate with my existing calendar?

Yes. Receptys integrates with Google Calendar for two-way sync. Bookings made through the AI appear immediately in your calendar, and your blocked times are automatically respected.

Can I automate booking for multiple practitioners?

Yes. You can configure the booking system to show availability for specific practitioners and allow patients to select their preferred provider when booking.

What if a patient wants to cancel?

The AI does not cancel or move appointments itself. When a patient asks to cancel or reschedule, the AI hands the conversation to your clinic team, and it appears in your dashboard for a staff member to action. Cancelling a booking from the dashboard also removes it from your Google Calendar.

How quickly can I have automated booking running?

Setup is self-serve. Once your calendar and messaging channel are connected and your services are added, the AI can take bookings.

Automate your clinic bookings today

Stop the manual messaging cycle. A single booking can be worth more than a month's subscription.

Start 14-day free trial →