Appointment Automation
Every step of your appointment process — from the first patient inquiry to the confirmation and reminder — can run automatically. Receptys.ai answers and books via Telegram, Instagram DM and Facebook Messenger, and sends reminders on Telegram and by email, so your team can focus on delivering treatments.
The Problem
Manual appointment booking looks inexpensive until you measure the actual time cost. A front desk staff member handling 20 bookings per day — each involving back-and-forth messaging, calendar checking, and confirmation follow-up — can spend three to four hours on administrative tasks alone.
Add the cost of after-hours inquiries that go unanswered, bookings that fall through due to slow responses, and no-shows from patients who never received a reminder — and manual booking becomes one of the most expensive processes in your clinic.
Hours spent answering the same questions and manually confirming appointments that an AI could handle in seconds.
Patients who message outside business hours often do not follow up the next day — those inquiries are lost revenue.
Patients who are not reminded simply forget. Each no-show is both a revenue loss and a wasted slot.
In Practice
Automation does not mean impersonal. It means the right information reaches the right patient at the right time — quickly and accurately.
A patient sends a message on Telegram, Instagram DM or Facebook Messenger asking about a treatment. The AI responds in under three seconds with accurate information.
Based on your live calendar, the AI offers the patient available appointment times that match their needs.
The patient selects a time. The booking is confirmed and recorded without any staff involvement.
The system sends a reminder 24 hours and 1 hour before the appointment, on Telegram or by email for web-chat patients. A patient who needs to reschedule replies in the chat and is handed to your team.
Full Automation
Receptys handles the entire pre-appointment workflow without any manual steps. A patient can go from their first message to a booked appointment in a single conversation — at any hour of the day.
The AI is trained specifically on your clinic data. It only answers from information you have provided — services, pricing, team availability, FAQs, and promotions. It never fabricates information or makes promises you have not authorised.
Reminders
Reminders on Telegram arrive in a messaging app patients already use throughout the day, in the same chat where they booked. Patients who booked through your web chat get theirs by email, if they gave an address.
Receptys sends two reminders: 24 hours and 1 hour before the appointment. Each gives the patient their appointment details, and the day-before reminder asks anyone who needs to reschedule to get in touch — so your team hears about a change before the slot is lost.
Calendar Integration
Receptys syncs with Google Calendar so your team always has an accurate, up-to-date view of the day's schedule. When the AI books an appointment, it appears in your calendar immediately.
This means your clinical team does not need to log into a separate system to see what is scheduled. They can work from the same calendar tool they already use, with every AI-managed booking appearing automatically.
Who It's For
Appointment automation delivers the strongest return for clinics that have high inquiry volumes, limited front desk staff, or a significant share of after-hours patient activity.
High volume of Telegram and Instagram DM inquiries about Botox, fillers, and laser treatments. AI handles all pricing and availability questions automatically.
Routine check-ups and hygiene appointments are ideal for automation. Patients book and receive reminders without staff involvement; reschedules go to your team.
Complex treatment menus with many procedure variations. AI gives accurate answers and books the correct appointment type first time.
Getting Started
Setup is designed to be completed by a clinic manager or owner — no technical background required. You create a Telegram bot, add your services, connect Google Calendar, and the AI is live.
Create an account with no credit card required. You get 14 days of full access to test with your real clinic data.
Link Telegram, Instagram DM, or Facebook Messenger. Enter your services, pricing, and business hours.
Turn on the AI and watch bookings arrive in your dashboard. Step in at any time to assist a patient or adjust the setup.
14-day free trial. No credit card required.
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