Telegram Bot
Give your clinic a dedicated Telegram bot that books appointments, confirms slots, and sends reminders — operating fully automatically, 24 hours a day, every day of the year.
Why Telegram
Telegram has a large and engaged user base across Southeast Asia and the Middle East — markets where aesthetic clinic density is high and patient expectations for fast digital communication are strong.
For clinics, Telegram offers a practical advantage: bots can be built and deployed without the WhatsApp Business API approval process. This means your clinic can go live with automated booking in minutes, not days or weeks.
A Telegram bot can be created and connected to Receptys without waiting for channel approvals or business verification.
Telegram messages are typically read quickly. Reminder and confirmation messages reach patients when they matter most.
Unlike some messaging platforms, Telegram does not charge per conversation. Your costs are predictable from day one.
Capabilities
The Receptys Telegram bot is not a scripted FAQ menu. It is an AI trained on your clinic data — capable of natural conversation, accurate answers, and real-time booking.
Patients ask questions conversationally and receive accurate, helpful answers drawn from your clinic information.
The bot queries your real calendar and only offers slots that are genuinely available.
Once a patient selects a time, the booking is confirmed and recorded without any manual step.
Every booking generates an automatic confirmation with appointment details sent directly to the patient.
Timed reminders are sent before each appointment to reduce the likelihood of no-shows.
Patients can change or cancel their appointment in the same chat. Your calendar is updated automatically.
Full Lifecycle
Most booking tools handle one step of the appointment journey. Receptys handles the complete cycle — from the moment a patient first messages your clinic to the moment they walk in the door and beyond.
Patient inquires about a treatment. AI answers, presents available times, and confirms the booking instantly.
Patient needs to change their time. AI offers available alternatives and updates the calendar automatically.
Patient cannot attend. AI processes the cancellation, frees the slot, and can suggest a new date.
No-Shows
No-shows are a significant revenue loss for any clinic. Patients often miss appointments because they simply forgot, not because they chose to cancel. Automated reminders sent directly to their Telegram app — where they are already active — dramatically reduce this problem.
Receptys sends reminders at intervals you control: the day before, the morning of, or both. Each reminder includes the appointment details and a clear option to reschedule if needed, reducing last-minute cancellations through friction-free self-service.
Always Available
Your Telegram bot does not have working hours. It is active evenings, weekends, and public holidays — the times when your front desk team is unavailable and when many patients choose to research and book treatments.
Capturing after-hours inquiries is one of the highest-value things an AI bot can do for a clinic. A patient who messages at 10pm and receives an instant, helpful response is far more likely to complete a booking than one who is told to call back tomorrow.
Setup
Setup is fast and requires no technical knowledge. You can be live within 10 minutes.
Use Telegram's BotFather to create a bot for your clinic. This takes under two minutes and generates a token you will paste into Receptys.
Paste your bot token in the Receptys dashboard. The AI is linked to your bot immediately.
Add your services, pricing, and FAQs. The bot is ready to handle patient conversations from the moment you save.
Start with a 14-day free trial. No credit card required.
Start free trial