Telegram Bot
Give your clinic a dedicated Telegram bot that books appointments, confirms slots, and sends reminders — operating fully automatically, 24 hours a day, every day of the year.
Why Telegram
Telegram has a large and engaged user base across Southeast Asia and the Middle East — markets where aesthetic clinic density is high and patient expectations for fast digital communication are strong.
For clinics, Telegram offers a practical advantage: bots can be built and deployed without the WhatsApp Business API approval process. This means your clinic can go live with automated booking without waiting days or weeks for approval.
A Telegram bot can be created and connected to Receptys without waiting for channel approvals or business verification.
Telegram messages are typically read quickly. Reminder and confirmation messages reach patients when they matter most.
Unlike some messaging platforms, Telegram does not charge per conversation. Your costs are predictable from day one.
Capabilities
The Receptys Telegram bot is not a scripted FAQ menu. It is an AI trained on your clinic data — capable of natural conversation, accurate answers, and real-time booking.
Answers patient questions in natural language
Patients ask questions conversationally and receive accurate, helpful answers drawn from your clinic information.
Checks live calendar availability
The bot queries your real calendar and only offers slots that are genuinely available.
Confirms appointments instantly
Once a patient selects a time, the booking is confirmed and recorded without any manual step.
Sends confirmation messages
Every booking generates an automatic confirmation with appointment details sent directly to the patient.
Delivers reminders
Reminders are sent 24 hours and 1 hour before each appointment to reduce the likelihood of no-shows.
Passes changes to your team
Patients who need to change or cancel ask in the same chat, and the AI hands them to your clinic team.
Bookings and Changes
Receptys books new appointments on its own and reminds the patient before they arrive. Changes to an existing booking go through a person at your clinic.
Patient inquires about a treatment. AI answers, presents available times, and confirms the booking instantly.
Patient needs to change their time. The AI hands the conversation to your team, who move the booking.
Patient cannot attend. The AI hands the conversation to your team; cancelling from the dashboard frees the slot.
No-Shows
No-shows are a significant revenue loss for any clinic. Patients often miss appointments because they simply forgot, not because they chose to cancel. Automated reminders sent directly to their Telegram app — where they are already active — make forgetting less likely.
Receptys sends two reminders: 24 hours and 1 hour before the appointment. Each includes the service, time and clinic name, and the day-before reminder asks patients who need to reschedule to get in touch — they reply in the chat and the AI hands them to your team.
Always Available
Your Telegram bot does not have working hours. It is active evenings, weekends, and public holidays — the times when your front desk team is unavailable and when many patients choose to research and book treatments.
Capturing after-hours inquiries is one of the highest-value things an AI bot can do for a clinic. A patient who messages at 10pm and receives an instant, helpful response is far more likely to complete a booking than one who is told to call back tomorrow.
Setup
Setup is self-serve and requires no technical knowledge.
Use Telegram's BotFather to create a bot for your clinic. This takes under two minutes and generates a token you will paste into Receptys.
Paste your bot token in the Receptys dashboard. The AI is linked to your bot immediately.
Add your services, pricing, and FAQs. The bot is ready to handle patient conversations from the moment you save.
Start with a 14-day free trial. No credit card required.
Start free trial