Front Desk Automation
The most time-consuming front desk tasks — answering inquiries, booking appointments, sending reminders — can all be handled automatically. Receptys.ai runs these workflows via WhatsApp and Telegram so your staff can focus on the patients in front of them.
The Problem
At most aesthetic and dental clinics, the front desk spends a disproportionate amount of time on tasks that do not require human judgement. These tasks are repetitive, time-consuming, and prone to inconsistency — but they can all be automated.
What treatments do you offer? How much does Botox cost? Do you have availability this week? These questions arrive dozens of times per day.
Checking the calendar, offering slots, waiting for the patient to confirm, then updating the system — a process that takes 5–10 minutes per booking.
Following up on unconfirmed appointments, sending reminders manually, and chasing patients who have not responded.
What We Automate
Receptys handles the complete front desk workflow for patient communication — from the first incoming message to the post-appointment follow-up.
Every question about services, pricing, and availability gets an accurate answer in seconds — at any hour.
The AI checks your live calendar, offers available slots, and confirms bookings without any staff involvement.
Patients who need to change their time can do so directly in the chat. The calendar updates automatically.
Timed reminders are sent 24 hours and 2 hours before each appointment, reducing no-shows without manual effort.
Cancelled appointments are recorded immediately and the slot is freed for other patients to book.
Automated follow-up messages can be sent after appointments to encourage rebooking or gather patient feedback.
Inquiry Handling
Receptys is trained on your specific clinic data — services, prices, promotions, FAQs, team, and operating hours. When a patient sends a message on WhatsApp or Telegram, the AI answers from that information with no human in the loop.
This is not a scripted chatbot that only responds to exact keywords. Patients can ask questions in their own words and receive genuinely useful responses. If a patient asks something the AI cannot answer, it flags the conversation for staff follow-up.
Booking Automation
The AI checks your real-time calendar and presents available slots to the patient. Once the patient selects a time, the booking is confirmed and the calendar is updated instantly — with no staff member needed to manage the exchange.
Your team has full visibility. Every booking, rescheduling, and cancellation appears in the Receptys dashboard alongside the conversation that generated it. Staff can step in at any point, but they no longer need to be involved in every transaction.
Reminders
Every confirmed appointment triggers an automatic reminder sequence. The sequence runs without any manual trigger — reminders go out on schedule regardless of how busy your clinic is or how many staff are on duty.
Sent immediately after the appointment is confirmed, with all relevant details.
Sent the day before with appointment details and a rescheduling option.
A final reminder on the day of the appointment, reducing last-minute no-shows.
For Your Team
When the AI handles inquiries, bookings, and reminders, your front desk staff are free to do what they do best: welcoming patients, supporting clinical procedures, and managing the in-clinic experience.
This is not about replacing your team. It is about removing the repetitive work that takes their attention away from the patients who are physically present. Staff who are not buried in WhatsApp messages are more present, more attentive, and more effective.
Getting Started
Setup requires no technical skills. A clinic manager can complete the entire configuration in under 15 minutes.
Sign up for a free 14-day trial. No credit card required. Access the full feature set immediately.
Link your Telegram bot or WhatsApp Business account, then add your services, pricing, and hours.
Activate the AI and monitor from your dashboard. Every conversation, booking, and reminder is tracked and visible.
14-day free trial. Full setup in under 15 minutes. No credit card required.
Start free trial